Job Description
Join Detroit Health Partners as a Medical Receptionist and become the welcoming face of our thriving healthcare practice! We're seeking a compassionate professional to manage patient flow, coordinate appointments, and deliver exceptional service in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth within our patient-centered organization.
Responsibilities
- Schedule, confirm, and manage patient appointments efficiently
- Register new patients and update electronic health records (EHR)
- Answer multi-line phone system with professionalism
- Verify insurance coverage and collect co-pays
- Coordinate with clinical staff for seamless patient flow
- Maintain clean and organized reception area
- Process billing and coding documentation
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or front desk experience
- Proficiency in EHR systems (Epic preferred)
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Knowledge of medical terminology and HIPAA compliance
- Professional appearance and customer service mindset