Job Description
Join Alaska Health Partners as a Medical Receptionist and become the welcoming face of our busy healthcare practice. We're seeking a compassionate professional to manage front desk operations, ensuring seamless patient experiences while supporting our medical team. Enjoy competitive pay, comprehensive benefits, and a collaborative environment in Anchorage's premier healthcare facility.
Responsibilities
- Manage patient check-in/out processes using EHR systems (Epic experience preferred)
- Schedule appointments and maintain accurate patient records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow management
- Assist with medical records requests and HIPAA compliance
- Manage phone triage and direct calls to appropriate departments
- Process payments and maintain financial transaction logs
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency in EHR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain composure in fast-paced clinical environments
- Alaska state residency required for position