Job Description
Join our award-winning healthcare team as a Lead Medical Receptionist at Sunshine Health Partners! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art facility in St. Petersburg. This premium role offers competitive compensation, comprehensive benefits, and career growth opportunities in one of Florida's most vibrant medical communities. If you thrive in fast-paced environments and possess exceptional organizational skills, apply today to become the face of our practice!
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Coordinate insurance verification and billing documentation
- Maintain HIPAA-compliant electronic health records (EHR)
- Lead front-desk operations and train new reception staff
- Handle multi-specialty appointment coordination
- Resolve patient inquiries with empathy and professionalism
- Collaborate with clinical teams for seamless patient flow
Qualifications
- 3+ years medical reception experience in busy practice
- Expertise in EHR systems (Epic/Medent preferred)
- CCMA or CMA certification preferred
- Exceptional communication and conflict resolution skills
- Advanced knowledge of insurance protocols
- Proven ability to manage high-volume patient interactions
- Strong attention to detail and multitasking abilities