Job Description
Join our dynamic healthcare team at City Medical Center, where compassion meets excellence! We're seeking a dedicated Medical Receptionist to be the first point of contact for our patients in Newark. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where your administrative skills directly impact patient care. If you thrive in fast-paced settings and value patient-centered service, apply today and become part of Newark's premier healthcare provider.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule and confirm appointments using advanced EHR systems
- Handle insurance verification and billing documentation
- Maintain accurate patient records and confidential files
- Coordinate with medical staff for seamless patient flow
- Answer multi-line phone calls and triage inquiries
- Process payments and manage office inventory
Qualifications
- High school diploma or equivalent required
- 1+ years medical office/reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge
- Customer service mindset with attention to detail