Job Description
Join our award-winning healthcare team as a Medical Receptionist at Anaheim Medical Group! We're seeking a compassionate professional to be the first point of contact for our diverse patient community. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills directly impact patient experiences.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Handle insurance verification, billing inquiries, and medical record management
- Maintain accurate patient information in EMR systems (Epic experience preferred)
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with telehealth support and virtual patient communications
- Process payments, collect co-pays, and manage financial transactions
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency with EMR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Customer-focused mindset with problem-solving abilities
- Spanish bilingual skills highly desirable