Job Description
Join our award-winning healthcare team as a Medical Receptionist in Houston, TX. We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy a supportive environment, competitive benefits, and career growth opportunities in a state-of-the-art medical facility.
As a key member of our administrative team, you'll manage patient flow, coordinate appointments, and ensure seamless operations. We offer comprehensive training, flexible scheduling, and a collaborative culture that values excellence in patient care.
Responsibilities
- Manage patient intake, check-in/check-out processes, and appointment scheduling
- Verify insurance coverage and maintain accurate patient records in EHR systems
- Handle phone calls, triage inquiries, and coordinate with clinical staff
- Process payments, collect co-pays, and manage billing documentation
- Maintain a clean, organized reception area and ensure HIPAA compliance
- Assist with medical records requests and administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk roles
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office Suite
- Exceptional communication skills and ability to multitask in fast-paced environments
- Strong attention to detail with medical terminology knowledge
- Customer service mindset with ability to de-escalate situations