Job Description
Join Honolulu's premier medical practice as a Medical Receptionist and become the cornerstone of patient care. We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment in Hawaii's thriving healthcare sector. If you're passionate about delivering exceptional patient experiences while working with cutting-edge medical technology, this is your opportunity to thrive.
Responsibilities
- Manage patient registration, check-in/check-out processes, and appointment scheduling
- Handle insurance verification, billing inquiries, and medical record management
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance and strict confidentiality standards
- Utilize EHR systems (Epic/Cerner) for accurate data entry and documentation
- Resolve patient concerns with empathy and professionalism
- Assist with administrative tasks including inventory and correspondence
Qualifications
- Minimum 3 years of medical reception/front desk experience
- Proficiency in EHR systems (Epic/Cerner preferred)
- Strong knowledge of medical terminology and insurance protocols
- Certified Medical Administrative Assistant (CMAA) or equivalent certification
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- High attention to detail and organizational abilities
- Valid Hawaii driver's license and reliable transportation