Job Description
Join our award-winning healthcare team as a Medical Receptionist in Lubbock, TX! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference in patient care. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments and coordinate provider calendars
- Verify insurance coverage and collect co-pays
- Maintain accurate patient records and confidential files
- Handle incoming calls with exceptional customer service
- Assist with medical billing and coding documentation
- Prepare exam rooms and maintain clean reception areas
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years medical reception or front desk experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic medical terminology knowledge
- Valid Texas driver's license (if required for errands)