Job Description
Join our award-winning healthcare team at Sunrise Medical Center in Albuquerque as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our clinical operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your contributions make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining accurate records
- Schedule appointments and coordinate with providers to optimize patient flow
- Verify insurance information and handle billing inquiries
- Maintain organized medical files and electronic health records (EHR)
- Answer multi-line phone systems with professionalism and empathy
- Assist with administrative tasks including data entry and correspondence
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to multitask in fast-paced environments
- Knowledge of HIPAA compliance and medical terminology