Job Description
Join Reno Health Solutions as a Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional service in our hybrid remote-friendly environment. Enjoy flexible scheduling while supporting our Reno clinic's operations from home or office. This role offers competitive pay, comprehensive benefits, and opportunities for growth in the healthcare sector. If you're organized, tech-savvy, and passionate about patient care, apply today!
Responsibilities
- Schedule appointments and manage patient records using EHR systems
- Verify insurance coverage and collect co-pays via telehealth or in-person
- Coordinate telehealth consultations and virtual check-ins
- Handle confidential patient communications via phone/email
- Assist with administrative tasks including billing and coding
- Maintain HIPAA compliance in all digital and physical interactions
- Collaborate with medical staff to optimize patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, Cerner) and telehealth platforms
- Exceptional communication skills and customer service orientation
- Strong organizational abilities with attention to detail
- Ability to work independently in remote settings
- Basic knowledge of medical terminology and insurance protocols