Job Description
Welcome to San Diego Family Health Center, where your compassion meets opportunity. We are currently seeking a highly organized and friendly Medical Receptionist to join our front desk team. We are committed to excellence in patient care and offer a supportive environment for our staff.
Why Join Us?
- Equipment Provided: We supply all necessary hardware, software, and professional uniforms—no out-of-pocket expenses required.
- Competitive hourly compensation and benefits package.
- Flexible scheduling to work-life balance.
- Opportunities for career growth within a growing healthcare network.
In this vital role, you will be the first impression of our clinic, ensuring every patient feels welcomed and valued. If you are detail-oriented and thrive in a fast-paced medical setting, apply today!
Responsibilities
- Greet patients warmly upon arrival and manage the check-in process, verifying patient information and insurance details.
- Answer incoming calls professionally, route messages, and handle patient inquiries regarding appointments and services.
- Verify patient insurance coverage and collect co-pays or balances efficiently using our point-of-sale systems.
- Schedule and confirm patient appointments using electronic health record (EHR) systems while optimizing provider schedules.
- Maintain the cleanliness and organization of the front desk area, including waiting room management.
- Assist with medical billing tasks, including submitting claims and following up on outstanding balances.
- Ensure strict compliance with HIPAA regulations and maintain accurate patient records.
Qualifications
- High School Diploma or GED required; Associate’s degree in a related field is a plus.
- Previous experience as a medical receptionist or in a customer service role is preferred.
- Proficiency with Microsoft Office Suite and electronic medical records (EMR) software.
- Strong interpersonal skills with the ability to communicate effectively with patients and staff.
- Familiarity with medical terminology and insurance verification processes.
- Ability to multitask and prioritize tasks in a busy, dynamic environment.