Job Description
Are you a compassionate and organized professional looking for a rewarding career in healthcare? Corpus Christi Health Partners is currently seeking a dedicated Medical Receptionist to join our dynamic team.
In this vital role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We offer a competitive salary, comprehensive benefits package, and a collaborative work environment where your contributions are valued.
Responsibilities
- Front Desk Management: Greet and welcome patients warmly, manage check-in and check-out procedures, and verify patient insurance information.
- Communication: Answer incoming calls professionally, route messages to medical staff, and manage appointment scheduling via electronic health records (EHR).
- Administrative Support: Maintain accurate patient files, update medical records, and prepare necessary paperwork for clinical staff.
- Revenue Cycle: Process copays and invoices efficiently, ensuring accurate revenue capture for the practice.
- Inventory Management: Monitor and restock office supplies, patient forms, and other necessary materials.
- Customer Service: Address patient inquiries and concerns with empathy and resolve issues to ensure high patient satisfaction scores.
Qualifications
- Education: High School Diploma or GED required; Associate degree in Medical Office Administration preferred.
- Experience: Minimum of 1-2 years of experience as a medical receptionist or in a customer service role within a healthcare setting.
- Skills: Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) systems (e.g., Epic, Athenahealth, Practice Fusion).
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with diverse patient populations.
- Organization: Strong organizational skills with the ability to multitask in a fast-paced environment.
- Attention to Detail: High attention to detail when handling sensitive patient data and financial transactions.