Job Description
Join our award-winning medical practice in Raleigh, NC as a full-time Medical Receptionist. We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service in a modern healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture focused on patient care excellence.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Coordinate appointment scheduling and maintain electronic health records
- Handle insurance verification and billing inquiries
- Assist with patient registration forms and HIPAA compliance
- Collaborate with clinical staff to ensure smooth patient flow
- Maintain a clean, organized reception area
- Answer multi-line phone system with professionalism
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or administrative role
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Detail-oriented with excellent organizational abilities