Job Description
Join our award-winning healthcare team as a Medical Receptionist in Richmond, VA! We're seeking a compassionate professional to deliver exceptional patient experiences at the front desk of our state-of-the-art medical facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement in a supportive environment. Apply today to become part of our patient-first culture!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments and maintain accurate electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for seamless patient flow
- Assist with medical supply inventory management
- Process payments and maintain financial records
- Uphold strict HIPAA compliance standards
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical office or customer service experience
- Proficiency with electronic health record systems (EHR)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail and organizational excellence
- Basic computer literacy and Microsoft Office proficiency