Job Description
Join our patient-centered team as a Remote-Friendly Medical Receptionist at Greensboro Health Partners! We're seeking a compassionate professional to deliver exceptional administrative support in a hybrid role (3 days remote/2 days in-office). You'll be the first point of contact for our patients, managing appointments, insurance verification, and electronic health records while fostering a welcoming virtual experience. Enjoy competitive pay, comprehensive benefits, and flexible scheduling in a modern healthcare environment.
Responsibilities
- Schedule patient appointments via phone/portal and maintain accurate electronic calendars
- Verify insurance eligibility and process billing documentation
- Manage patient intake forms and electronic health records (EHR) systems
- Coordinate telehealth appointments and virtual check-ins
- Handle confidential patient communications via phone, email, and secure messaging
- Assist with medical office inventory and supply management
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or administrative healthcare role
- Proficiency in EHR systems (Epic/NextGen) and Microsoft Office Suite
- Exceptional communication skills and phone etiquette
- Ability to multitask in fast-paced virtual/in-person environments
- Strong attention to detail with HIPAA compliance knowledge
- Reliable home office setup with high-speed internet