Job Description
Join our award-winning healthcare team at Durham Health Partners as a Medical Receptionist and become the welcoming face of our practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes with precision
- Handle insurance verification and medical records management
- Coordinate patient flow and maintain efficient clinic operations
- Assist with telehealth appointments and virtual consultations
- Process payments, handle billing inquiries, and manage accounts receivable
- Communicate effectively with patients and healthcare providers
- Maintain HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year medical receptionist or healthcare administrative experience
- Proficiency in Electronic Health Records (EHR) systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- High school diploma or equivalent (Associate's degree preferred)
- Basic understanding of billing and coding practices