Job Description
Join our dynamic healthcare team as a Medical Receptionist at Metro Health Partners in Detroit! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where you'll make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and coordinate with medical staff
- Maintain accurate electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Answer multi-line phone calls with exceptional customer service
- Prepare and maintain medical documentation
- Assist with patient flow management
Qualifications
- High school diploma or equivalent required
- 1+ years medical office/reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong communication and interpersonal skills
- Knowledge of medical terminology and HIPAA compliance
- Ability to multitask in fast-paced environment
- Detail-oriented with strong organizational skills