Job Description
Launch your healthcare career with no experience required! Durham Regional Medical Center is seeking compassionate individuals to join our team as Medical Receptionists. This entry-level position offers comprehensive training and growth opportunities in a supportive environment. You'll be the first point of contact for patients, ensuring exceptional service while learning vital administrative skills in a fast-paced medical setting.
Responsibilities
- Manage patient check-in/out processes and appointment scheduling
- Answer multi-line phone calls and triage inquiries
- Verify insurance information and collect co-pays
- Maintain accurate patient records and electronic health systems
- Coordinate with clinical staff for patient flow
- Process medical forms and maintain HIPAA compliance
- Assist with basic administrative tasks like filing and copying
Qualifications
- High school diploma or equivalent required
- No prior medical experience necessary
- Strong customer service and communication skills
- Basic computer proficiency (Microsoft Office, EMR systems)
- Ability to multitask in a busy environment
- Detail-oriented with organizational skills
- Positive attitude and willingness to learn
- Ability to pass background check and drug screen