Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center in Richmond, VA! We're seeking a compassionate and organized professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference in patient care. If you thrive in fast-paced medical settings and excel at creating welcoming experiences, we encourage you to apply today!
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining accurate records
- Schedule and coordinate patient appointments across multiple departments
- Handle phone calls, triage inquiries, and route communications appropriately
- Verify insurance coverage and collect co-payments accurately
- Maintain strict patient confidentiality and HIPAA compliance
- Assist with medical records management and filing systems
- Support administrative tasks including inventory management and supply ordering
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or front desk role
- Proficiency with EMR systems (Epic/Meditech experience a plus)
- Exceptional interpersonal skills with ability to de-escalate situations
- Strong attention to detail and data accuracy
- Ability to multitask in high-volume healthcare environment
- Current BLS/CPR certification (or willingness to obtain)