Job Description
Join our award-winning healthcare team in Nashville as a Medical Receptionist and become the first point of contact for patients in our state-of-the-art facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff in a dynamic environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within one of Tennessee's leading healthcare providers.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments and coordinate with specialists across departments
- Verify insurance coverage and maintain accurate patient records
- Handle confidential information with HIPAA compliance protocols
- Assist with medical billing inquiries and payment processing
- Coordinate patient flow and minimize wait times
- Support administrative tasks including filing, scanning, and correspondence
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of medical front desk experience required
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced clinical environments
- Commitment to patient confidentiality and privacy standards
- Basic proficiency in Microsoft Office Suite