Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Detroit! Detroit Medical Associates is seeking a compassionate and professional individual to serve as the first point of contact for our patients. This direct-hire role offers competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in patient care.
Our state-of-the-art facility combines cutting-edge technology with patient-centered care. As a Medical Receptionist, you'll be instrumental in creating a welcoming atmosphere while managing critical administrative functions. We provide extensive training and career advancement opportunities for dedicated team members.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Verify insurance information and collect co-pays accurately
- Maintain electronic health records (EHR) systems with precision
- Coordinate with clinical staff for patient flow and urgent needs
- Handle phone inquiries and triage calls appropriately
- Process billing forms and assist with insurance claims
- Prepare and maintain medical supplies inventory
Qualifications
- Minimum 1 year experience in medical office administration
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA compliance protocols
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Certification in Medical Administrative Assistant preferred