Job Description
Join our dynamic healthcare team at HealthCare Plus Richmond! We're seeking a compassionate and organized Medical Receptionist to be the first point of contact for our patients. This vital role combines administrative excellence with patient-centered care in a modern medical practice. Enjoy competitive benefits, flexible scheduling, and opportunities for professional growth in Richmond's thriving healthcare sector.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle multi-line phone system and triage patient inquiries
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Perform billing and coding tasks for insurance claims
- Maintain HIPAA compliance and confidentiality standards
- Manage inventory of medical supplies and office equipment
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years medical office or healthcare reception experience
- Proficiency in EHR systems (Epic/Meditech a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Certified Medical Administrative Assistant (CMAA) preferred