Job Description
Join our award-winning healthcare team as a Medical Receptionist in vibrant Charlotte, NC! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. Apply today and become part of our mission to deliver exceptional patient care!
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Schedule and coordinate appointments across multiple specialties
- Verify insurance coverage and collect co-payments efficiently
- Maintain accurate patient records using EHR systems
- Handle phone inquiries and triage urgent messages
- Prepare and maintain medical documentation
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of front desk/reception experience in healthcare
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic knowledge of medical terminology and HIPAA compliance
- Ability to thrive in a fast-paced clinical environment