Job Description
Join our dynamic healthcare team as a Medical Receptionist at Heartland Medical Group. We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced practice management software to ensure your success. This is a fantastic opportunity to launch or advance your career in a supportive environment where patient care is our priority. Enjoy competitive benefits, flexible scheduling, and ongoing professional development opportunities.
Responsibilities
- Manage patient check-in/check-out processes using provided EHR systems
- Schedule appointments and coordinate with medical staff using our digital scheduling tools
- Verify insurance information and process billing using specialized software
- Maintain patient confidentiality and HIPAA compliance protocols
- Assist with patient inquiries and resolve concerns using provided communication systems
- Prepare and maintain medical records using electronic documentation tools
- Coordinate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office reception experience preferred
- Proficiency with EHR systems (training provided for our software)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Must pass background check and drug screening