Job Description
Join our award-winning healthcare team as a Medical Receptionist at Greensboro Medical Associates! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits package, and a supportive work environment where your contributions make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and coordinate with multiple healthcare providers
- Maintain accurate electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Answer multi-line phone systems with exceptional customer service
- Prepare and maintain medical charts and administrative documents
- Coordinate patient flow and minimize wait times
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Exceptional interpersonal communication and conflict resolution skills
- Strong attention to detail with HIPAA compliance knowledge
- Ability to multitask in a fast-paced clinical environment
- Basic medical terminology knowledge