Job Description
Join our award-winning healthcare team at HealthCare Plus in Portland, OR! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. This role offers a dynamic environment where you'll support medical staff while delivering exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in one of Oregon's leading healthcare providers.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule and confirm appointments while maintaining accurate calendars
- Handle insurance verification and billing inquiries
- Assist with medical records management and HIPAA compliance
- Coordinate patient flow between departments and providers
- Process payments and maintain accurate financial records
- Support administrative tasks including phone triage and message routing
Qualifications
- Minimum 1 year medical front desk or healthcare administrative experience
- Proficiency with EHR systems (Epic, Athenahealth preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- High school diploma or equivalent; medical certification preferred
- Proficient with Microsoft Office Suite and scheduling software