Job Description
Join our award-winning Scottsdale medical practice as a Medical Receptionist and become the welcoming face of Desert Valley Medical Center. We're seeking a compassionate professional to manage patient flow, coordinate appointments, and ensure seamless operations in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Perfect opportunity for career growth in healthcare administration with industry-leading training.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments using Epic EHR system while optimizing provider schedules
- Verify insurance eligibility and collect co-pays accurately
- Maintain HIPAA-compliant patient records and confidential communications
- Coordinate with clinical staff to ensure smooth patient flow
- Handle billing inquiries and process medical claims
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or front desk experience
- Proficiency in Epic EHR and practice management software
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional communication and multitasking abilities
- Experience with insurance verification and billing processes
- Customer service mindset with problem-solving skills
- Ability to work flexible hours including occasional evenings