Job Description
Join our award-winning healthcare team as a Medical Receptionist and start making a difference in patients' lives tomorrow! Capital Health Partners is seeking a compassionate and organized professional to manage our front desk operations at our flagship DC location. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your administrative expertise directly enhances patient care. If you thrive in fast-paced medical settings and excel at creating positive first impressions, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining HIPAA compliance
- Schedule appointments accurately across multiple specialties using Epic EMR systems
- Verify insurance coverage and collect co-pays using electronic billing systems
- Triage patient calls and route urgent matters to clinical staff appropriately
- Maintain accurate patient records and manage electronic filing systems
- Coordinate with medical staff to ensure seamless patient flow
- Assist with administrative tasks including supply inventory and correspondence
Qualifications
- Minimum 1 year experience in medical reception or healthcare administration
- Proficiency with EMR/EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance verification
- Exceptional customer service skills with multilingual ability a plus
- Ability to multitask in high-pressure environments while maintaining composure
- Detail-oriented with excellent organizational and time management skills
- Valid CPR certification (or willingness to obtain within 30 days)
- High school diploma or equivalent; healthcare certification preferred