Job Description
Join our award-winning healthcare team at Heartland Health Clinic as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences while maintaining efficient front-desk operations. This is your chance to make a meaningful impact in Wichita's healthcare landscape while enjoying work-life balance through our customizable shift system.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate appointment scheduling and verify insurance details
- Maintain accurate electronic health records and administrative files
- Handle multi-line phone systems with professional call routing
- Assist with medical billing coding and claims processing
- Collaborate with clinical teams to optimize patient flow
- Implement HIPAA compliance protocols for all patient interactions
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in healthcare administration
- Proficiency in Epic EMR or similar medical software
- Exceptional multitasking and conflict resolution abilities
- Strong knowledge of medical terminology and insurance protocols
- Flexible availability including evenings and weekends
- CPR/BLS certification or willingness to obtain