Job Description
Join our award-winning medical team in Lubbock as a Medical Receptionist! We provide all necessary equipment including modern computer systems, headsets, and digital scheduling tools. Enjoy a supportive environment where your organizational skills directly impact patient care. Full benefits package included!
Responsibilities
- Manage patient scheduling via EHR systems with 100% accuracy
- Verify insurance coverage and collect co-payments
- Coordinate patient flow and maintain clean reception area
- Assist with medical records management and HIPAA compliance
- Answer multi-line phone systems and triage calls appropriately
- Prepare patient charts and maintain digital filing systems
- Collaborate with clinical staff for seamless patient transitions
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare admin
- Proficiency with EHR systems (e.g., Epic, Athenahealth)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and conflict resolution skills
- Ability to maintain HIPAA compliance standards
- Valid Texas driver's license (for occasional off-site duties)