Job Description
Join Fort Wayne Health Partners as a Medical Receptionist and become the friendly face of our patient-centered practice. We're seeking a compassionate professional to deliver exceptional front-desk experiences in our modern healthcare facility. Enjoy competitive pay, comprehensive benefits, and a supportive team environment where your growth is prioritized. If you thrive in dynamic healthcare settings and excel at patient communication, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Answer multi-line phone calls and schedule appointments with precision
- Verify insurance coverage and collect patient co-pays
- Maintain accurate medical records and confidential documentation
- Coordinate with clinical staff for smooth patient flow
- Prepare and distribute daily appointment reports
- Assist with basic billing and coding procedures
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and multitasking abilities
- Basic medical terminology knowledge
- Ability to work flexible hours including occasional evenings