Job Description
Join our award-winning healthcare team as a Medical Receptionist at Sunrise Medical Group! We're seeking a compassionate and organized professional to be the welcoming face of our Albuquerque practice. You'll play a vital role in patient experience, handling everything from appointment scheduling to insurance verification in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule, confirm, and coordinate patient appointments across departments
- Verify insurance coverage and update demographic information accurately
- Maintain electronic health records (EHR) and paper documentation
- Handle multi-line phone system and triage calls appropriately
- Assist with basic medical tasks including patient intake forms
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in healthcare reception or customer service
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Strong attention to detail and data accuracy
- Basic knowledge of medical terminology and HIPAA compliance