Job Description
Join our award-winning healthcare team as a Medical Receptionist in downtown Chicago! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our busy medical practice. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for growth within a patient-centered environment. If you thrive in fast-paced settings and want to make a meaningful impact on community health, we encourage you to apply today.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments using Epic EMR system while optimizing provider schedules
- Handle insurance verification, billing inquiries, and medical record documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance for all patient communications
- Assist with administrative tasks including filing, data entry, and inventory management
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years' experience in medical reception or healthcare administration
- Proficiency with EMR systems (Epic experience strongly preferred)
- Exceptional customer service skills with ability to handle diverse patient needs
- Strong knowledge of medical terminology and insurance protocols
- Ability to multitask in high-pressure environments while maintaining accuracy
- Valid CPR certification or willingness to obtain upon hire