Job Description
Join our award-winning healthcare team as a Medical Receptionist in Detroit! We're seeking a compassionate professional to be the first point of contact for patients in a fast-paced, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities within our network of 15+ clinics.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems (Epic preferred)
- Coordinate appointment scheduling across multiple departments with 95% accuracy
- Verify insurance coverage and collect co-pays while maintaining HIPAA compliance
- Handle patient inquiries via phone, email, and in-person with exceptional service
- Prepare and maintain medical records, charts, and administrative documents
- Collaborate with clinical staff to ensure seamless patient flow
- Manage inventory of medical supplies and office equipment
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 2+ years of medical office reception or front desk experience
- Proficiency in EHR systems and Microsoft Office Suite
- Certified Medical Administrative Assistant (CMA) or similar certification preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology and insurance protocols