Job Description
Join our award-winning medical practice in the heart of Raleigh, NC, as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment. This role offers growth opportunities within our expanding healthcare network.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Answer multi-line phone systems and triage patient inquiries
- Verify insurance coverage and collect co-payments
- Maintain accurate electronic health records (EHR) documentation
- Coordinate referrals and manage correspondence
- Assist with medical supply inventory management
- Support front desk administrative tasks
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or healthcare admin experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and customer service skills
- Strong attention to detail and multitasking ability
- Basic knowledge of medical terminology and HIPAA compliance
- Ability to work in a fast-paced clinical environment