Job Description
Join our award-winning healthcare team at HealthCare Excellence Group in Baton Rouge! We're seeking a compassionate Medical Receptionist to be the first point of contact for our patients. This vital role combines administrative precision with patient-centered care in a modern, supportive environment. Enjoy competitive benefits, continuing education opportunities, and a workplace culture that values your professional growth.
Why Join Us?
- Comprehensive health/dental/vision insurance
- 401(k) with company matching
- Paid time off and holidays
- Professional development stipend
- Modern clinic with state-of-the-art technology
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance coverage and maintain accurate billing records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
- Perform basic administrative tasks (filing, data entry, correspondence)
- Resolve patient inquiries with exceptional communication skills
- Maintain clean and organized reception area
- Assist with medical records management and EHR systems
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical office/reception experience
- Proficiency with EHR systems (Epic/Medent preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail and organizational excellence
- Basic computer skills (MS Office Suite)