Job Description
Join the Team at MediConnect Professionals!
Are you a detail-oriented professional with a passion for healthcare and exceptional customer service? We are currently seeking a dynamic Medical Receptionist to join our state-of-the-art facility in Buffalo, NY. We pride ourselves on a patient-first culture and offer a remote-friendly work environment, allowing for a healthy work-life balance while keeping you connected to the community.
Why Choose Us?
- Competitive hourly pay ($18.00 - $22.00).
- Comprehensive benefits package including health, dental, and vision.
- Hybrid schedule options available for qualified candidates.
- Opportunities for professional growth within the organization.
We are looking for someone who thrives in a fast-paced setting and can manage multiple priorities with ease.
Responsibilities
- Manage the front desk operations, including greeting patients and visitors with a warm, professional demeanor.
- Perform patient check-in and check-out processes, verifying insurance information and collecting co-pays accurately.
- Schedule appointments using Electronic Health Records (EHR) systems and coordinate with medical staff to ensure a smooth workflow.
- Answer incoming calls professionally, directing inquiries to the appropriate departments or taking detailed messages.
- Maintain and organize patient records, ensuring all documentation is up-to-date and compliant with HIPAA regulations.
- Assist with basic administrative tasks such as filing, faxing, and data entry.
Qualifications
- High school diploma or GED required; post-secondary education in Medical Office Administration is a plus.
- Previous experience as a Medical Receptionist, Front Desk Coordinator, or in a similar healthcare role is preferred.
- Proficiency with medical software (e.g., Epic, AthenaHealth) and Microsoft Office Suite.
- Strong knowledge of medical terminology and insurance verification processes.
- Excellent verbal and written communication skills with the ability to handle sensitive patient information with confidentiality.
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.