Job Description
Are you a compassionate professional looking to make a meaningful impact in healthcare? Charlotte Family Care Clinic is seeking a dedicated Medical Receptionist to join our growing team in Charlotte, NC.
As the first point of contact for our patients, you will play a crucial role in creating a welcoming and efficient environment. We are offering a Direct Hire position with a competitive salary and comprehensive benefits package. If you have excellent organizational skills and a passion for patient service, we want to hear from you.
Why Work With Us?
- Competitive Pay: $18.00 - $22.00 per hour
- Full Benefits: Medical, Dental, and Vision insurance
- Time Off: Paid time off and holiday pay
- Growth: Opportunities for professional development
- Environment: Modern facility and supportive team culture
Responsibilities
- Greet and check in patients warmly, verifying demographics and insurance information accurately.
- Manage the front desk operations, including answering multi-line phones and handling incoming correspondence.
- Schedule patient appointments using EHR systems, ensuring accurate scheduling and sending reminders.
- Process payments, handle co-pays, and resolve billing inquiries efficiently.
- Assist with patient intake forms and ensure all medical records are up-to-date and HIPAA compliant.
- Coordinate with clinical staff to ensure a smooth patient flow throughout the clinic day.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration is a plus.
- Previous experience as a Medical Receptionist or Front Desk Coordinator is preferred.
- Familiarity with medical terminology, insurance verification, and basic billing processes.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) software.
- Strong verbal and written communication skills with a focus on customer service.
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor.
- Must pass a background check and drug screening.