Job Description
Join our award-winning healthcare team as a Medical Receptionist at Indianapolis Medical Center. We offer industry-leading compensation, comprehensive benefits, and a supportive environment where your skills make a real difference. Our state-of-the-art facility is seeking a professional with exceptional patient care skills to serve as the first point of contact for our diverse patient population. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement.
Responsibilities
- Manage patient intake, registration, and check-out processes with precision and empathy
- Coordinate scheduling for multi-specialty physicians using advanced EHR systems
- Verify insurance eligibility and handle billing inquiries with accuracy
- Maintain HIPAA-compliant electronic health records and documentation
- Assist with patient triage and coordinate urgent care protocols
- Collaborate with clinical staff to ensure seamless patient flow
- Handle confidential information with the highest level of discretion
Qualifications
- Minimum 3 years of medical reception/front desk experience
- Expertise in Epic or similar EHR platforms
- Strong knowledge of medical terminology and insurance verification
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- Proficiency with Microsoft Office and scheduling software
- High school diploma or equivalent required