Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthFirst Medical Center in Saint Paul! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting clinical operations. This direct-hire position offers competitive compensation, comprehensive benefits, and a collaborative work environment where your contributions make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system, schedule appointments, and verify insurance details
- Maintain accurate patient records using Epic EHR system
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments, handle billing inquiries, and manage administrative tasks
- Uphold HIPAA compliance and strict confidentiality standards
- Assist with patient education materials and resource distribution
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years medical reception/front desk experience required
- Proficiency with EHR systems (Epic experience highly valued)
- Exceptional communication and customer service skills
- Knowledge of medical terminology and insurance protocols
- Ability to multitask in a fast-paced clinical environment
- Strong organizational skills and attention to detail
- Basic computer proficiency with Microsoft Office Suite