Job Description
Join our award-winning healthcare team in the heart of Portland! We're seeking a compassionate and detail-oriented Medical Receptionist to deliver exceptional patient experiences. This part-time role offers flexible scheduling (20-25 hours/week) with competitive benefits including health insurance and continuing education stipends. Work in a modern clinic environment where your contributions directly impact patient wellness.
Our patient-centered practice values professionalism, cultural sensitivity, and efficiency. You'll be the first point of contact for our diverse patient base, requiring exceptional communication skills and medical knowledge. If you thrive in fast-paced environments and want to make a tangible difference in community healthcare, we encourage you to apply today.
Responsibilities
- Manage patient intake, scheduling, and registration with EMR proficiency
- Handle insurance verification, billing inquiries, and collections
- Coordinate multi-specialty appointments and referrals seamlessly
- Maintain HIPAA-compliant medical records and documentation
- Assist with patient triage and urgent care coordination
- Process laboratory results and prescription refill requests
- Collaborate with clinical staff to optimize patient flow
Qualifications
- Minimum 2 years medical reception/front desk experience
- Proficiency in Epic or NextGen EMR systems
- Strong knowledge of medical terminology and insurance protocols
- Excellent interpersonal skills with multilingual abilities preferred
- CPR/BLS certification (or willingness to obtain)
- Ability to work flexible shifts including occasional weekends
- High school diploma or equivalent; associates degree preferred
- Proven track record of patient satisfaction metrics