Job Description
Are you a compassionate professional looking for a stable, direct hire opportunity?
Toledo Medical Partners is currently seeking a dedicated Medical Receptionist to join our growing team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing front-desk operations.
We offer a competitive salary, comprehensive benefits package, and a supportive work environment. If you have a strong background in healthcare administration and a passion for patient care, we want to hear from you.
Responsibilities
- Front Desk Management: Greet and welcome patients with a warm demeanor, answer phones, and direct inquiries to the appropriate staff members.
- Scheduling: Manage patient appointments efficiently using our Electronic Health Record (EHR) system, including reminders and rescheduling.
- Insurance Verification: Verify patient insurance coverage and explain benefits to patients prior to their visit.
- Administrative Support: Handle check-in and check-out processes, including updating patient demographics and medical histories.
- Communication: Communicate effectively with patients, providers, and external agencies to resolve issues and coordinate care.
- Compliance: Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
Qualifications
- Experience: Minimum of 1-2 years of experience as a Medical Receptionist, Front Desk Coordinator, or in a similar administrative role.
- Education: High School Diploma or GED required; Associate's degree in Healthcare Administration preferred.
- Technical Skills: Proficiency in EMR/EHR systems (e.g., Epic, AthenaHealth) and Microsoft Office Suite.
- Interpersonal Skills: Exceptional customer service skills with the ability to remain calm and professional under pressure.
- Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Valid Driver's License: Required for on-site travel if applicable.