Job Description
Join our award-winning healthcare team as a Medical Receptionist where cutting-edge equipment is provided to ensure excellence in patient care. At Desert View Medical Center, we value professionalism, compassion, and efficiency. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where you'll thrive as the first point of contact for our diverse patient population.
We're seeking a detail-oriented individual to manage front desk operations, coordinate patient flow, and maintain accurate medical records. Our state-of-the-art facility includes digital check-in systems, EMR software, and modern examination equipment to streamline your workflow.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes using our digital EMR system
- Verify insurance coverage and collect co-pays efficiently
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain accurate patient records and confidential information
- Handle phone calls, inquiries, and appointment management
- Assist with medical billing coding and documentation
- Prepare exam rooms and sterilize equipment between patients
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EMR systems (Epic/Meditech) and Microsoft Office
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multitasking abilities
- Ability to work in a fast-paced environment with attention to detail
- Basic medical equipment handling knowledge
- Arizona medical assistant license (optional but beneficial)