Job Description
Join our award-winning medical practice in Austin's vibrant Medical District as a Medical Receptionist! We provide all necessary equipment including high-speed workstations, ergonomic seating, and advanced practice management software. Enjoy a modern, tech-forward environment where you'll be the first point of contact for patients seeking exceptional healthcare. Our collaborative team culture emphasizes work-life balance with competitive benefits and professional development opportunities. Equipment provided: Laptop, headset, and all medical software licenses included.
Responsibilities
- Manage patient intake, scheduling, and registration using EMR systems
- Verify insurance coverage and collect co-payments efficiently
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain accurate medical records and confidentiality protocols
- Handle multi-line phone system with professional call routing
- Process billing transactions and reconcile daily reports
- Support patient education materials distribution
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years' experience in medical reception or front desk roles
- Proficiency in EMR systems (Epic, NextGen, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic knowledge of medical terminology and billing procedures
- Ability to remain calm under pressure in fast-paced environments
- Valid Texas driver's license and reliable transportation