Job Description
Join our award-winning medical team as a Medical Receptionist where cutting-edge equipment is provided! At Charlotte Health Solutions, we empower our staff with modern tools to deliver exceptional patient care. Enjoy a supportive environment, competitive benefits, and opportunities for professional growth in one of Charlotte's most respected healthcare facilities. If you're passionate about patient experience and possess strong administrative skills, we invite you to apply today!
Responsibilities
- Manage patient check-in/out processes using our provided electronic health record (EHR) system
- Schedule appointments and coordinate with medical staff using our digital scheduling tools
- Verify insurance information and process billing documentation
- Maintain organized patient records using our secure document management software
- Assist with front desk operations including phone triage and patient inquiries
- Collaborate with healthcare providers to ensure smooth clinic operations
- Support inventory management for provided medical office equipment
Qualifications
- High school diploma or equivalent required; medical administrative certification preferred
- Minimum 2 years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and office software
- Strong interpersonal skills with exceptional customer service focus
- Ability to multitask in a fast-paced healthcare environment
- Knowledge of medical terminology and insurance verification processes
- Valid CPR certification (training provided if needed)
- Ability to operate provided office equipment (printers, scanners, phones)