Job Description
Join our award-winning healthcare team at Pacific Medical Center in Honolulu! We're seeking a compassionate Medical Receptionist to serve as the first point of contact for our patients. Enjoy a fully equipped modern workspace with all necessary tools provided – no need to bring your own equipment! As a vital member of our patient-centered practice, you'll manage administrative tasks while delivering exceptional care experiences in a supportive environment.
Responsibilities
- Manage patient intake, scheduling, and registration using our advanced EHR system
- Coordinate insurance verification and billing documentation
- Assist patients with check-in procedures and triage urgent requests
- Maintain organized medical records and confidential patient files
- Facilitate communication between patients, providers, and clinical staff
- Perform basic front desk duties including phone handling and correspondence
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or healthcare administration experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional interpersonal skills with emphasis on cultural sensitivity
- Ability to multitask in a fast-paced clinical environment