Job Description
Join our award-winning medical team as a Medical Receptionist at Austin Health Partners! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced EHR systems to ensure your success. As the first point of contact for patients, you'll deliver exceptional service while supporting our mission to provide world-class healthcare in the heart of Austin. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth is prioritized.
Responsibilities
- Manage patient check-in/check-out processes using provided EHR equipment
- Answer and route incoming calls professionally
- Schedule appointments and maintain accurate calendars
- Verify insurance coverage and process billing documentation
- Prepare patient charts and maintain electronic records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage inventory of office supplies using provided inventory management tools
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency with EHR systems (equipment provided)
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Proficiency with Microsoft Office Suite
- Ability to stand for extended periods (equipment provided includes anti-fatigue mats)