Job Description
Welcome to Orlando Wellness Clinic. We are seeking a dedicated and professional Medical Receptionist to join our compassionate healthcare team. In this role, you will be the face of our practice, ensuring our patients feel welcomed and valued from the moment they arrive.
We are proud to provide all necessary equipment, including high-performance computers, modern telephony systems, and ergonomic workstations, so you can focus entirely on delivering exceptional patient service.
As a key member of our administrative team, you will play a vital role in the smooth operation of our clinic, managing front desk duties with efficiency and care.
Responsibilities
- Greet patients and visitors warmly upon arrival, managing the front desk with professionalism.
- Answer incoming phone calls and emails promptly, redirecting them to the appropriate staff members.
- Schedule patient appointments and manage the daily clinic calendar to minimize wait times.
- Verify patient insurance information and process payments accurately at the front desk.
- Update and maintain accurate electronic health records (EHR) and patient files.
- Assist with basic medical billing inquiries and administrative documentation.
- Ensure the reception area is clean, organized, and welcoming at all times.
Qualifications
- High school diploma or GED required; medical certification is a plus.
- Previous experience in a medical receptionist or front desk role.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) software.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, busy environment.
- Must be detail-oriented, professional, and have a friendly demeanor.