Job Description
Join our award-winning healthcare team as a Medical Receptionist where we provide all necessary equipment to excel! HealthFirst Medical Centers is seeking a compassionate professional to deliver exceptional patient experiences at our state-of-the-art Richmond facility. Enjoy a modern work environment with fully furnished workstations, advanced medical software, and ergonomic equipment designed to support your success. This is your opportunity to launch or grow your healthcare career with comprehensive training and ongoing development support.
Responsibilities
- Manage patient registration, check-in/check-out processes using provided EHR systems
- Coordinate appointment scheduling and maintain accurate calendars
- Verify insurance eligibility and process billing documentation
- Assist patients with medical forms and insurance paperwork
- Manage phone communications and triage patient inquiries
- Maintain organized medical records using provided digital filing systems
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or healthcare front desk experience preferred
- Proficiency with provided EHR systems (training available)
- Strong knowledge of medical terminology and insurance processes
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Certification in Medical Reception or related field a plus
- Proficient with provided office equipment and software