Job Description
Join our award-winning healthcare team as a Medical Receptionist where we provide all necessary equipment to excel in your role! Capital Medical Group is seeking a compassionate professional to be the first point of contact for our patients in Washington, DC. We offer state-of-the-art tools including ergonomic workstations, dual monitors, and advanced practice management software to ensure seamless operations. Enjoy a supportive environment with comprehensive benefits and opportunities for growth.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes using provided EHR systems
- Verify insurance coverage and collect co-pays using our digital billing tools
- Maintain accurate medical records with our secure document management platform
- Coordinate patient flow and triage calls with our telehealth support team
- Assist with medical supply inventory management using our inventory tracking software
- Perform basic administrative tasks using provided office equipment and software
- Uphold HIPAA compliance with our secure communication systems
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and office equipment
- Strong communication skills with ability to multitask in fast-paced environments
- Knowledge of medical terminology and insurance verification processes
- Customer-focused mindset with ability to handle sensitive situations
- Basic computer skills with willingness to learn new technologies